Last updated: August 10, 2026
You may return your refurbished stereo within 30 days of delivery.
We accept returns only of the same unit you purchased from us — the exact stereo shown to you on your video call and shipped to you — in the condition it was delivered. We are not able to accept a different unit, a different model, or third-party equipment in place of what you ordered.
We strongly recommend recording a video as you open your package for the first time. An unboxing video documents the exact condition of the item on arrival, and it's the fastest way for us to verify and approve your return if there's ever a question about the unit's condition. It protects you as much as it protects us.
Call us at +1 (866) 337-4923 within 30 days of delivery. We'll walk you through the process, including where to ship the unit back.
Once we receive your returned unit and verify it's the same item in the condition it was shipped, we'll process your refund to your original payment method as promptly as we can.
Labor and installation costs are not refundable under this policy — see our Warranty Policy for full details on what is and isn't covered. Units not purchased from siriusoutlet are not eligible for return through us.
If something isn't working the way you expected, call us before starting a return — a lot of issues can be resolved over the phone with setup or installation guidance.
Questions about a return? Email Hello@siriusoutlet.site or call +1 (866) 337-4923, Mon–Fri 9AM–5PM CT.